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I'm having issues with logging in to the forums on Firefox: when I insert my login info and hit enter, nothing happens.
As soon as I switch to Chrome, it's fine again.
Not sure if I'll get a simplar answer to this forum, but just wanted to flag it either way.
I just tried logging in to the forums using Firefox and I had no issues at my end. Are you using the latest version of Firefox? You can check in FF by clicking: Help > About Firefox.
Let us know if you still have a problem.
TechSoup Community ModeratorDigital Marketing ConsultantYTConsulting.com@yanntol
Thanks for the report. Can you give us a bit more about which version you are using? Which platform (Windows/Apple/Linux)? I use Firefox exclusively and while I have very occasional problems, it works the majority of the time.
TechSoup Community Manager
Thanks for the responses. I'm using Windows and I use 54.0 version - i think that's the latest?
Hhhmmm, maybe it's just me. I'll see if I can change some things perhaps.
Yup, you're using the latest version of FF.
Sometimes corrupted cookies can cause problems with websites. I'd like you to try the following troubleshooting steps: clearing the cache and removing cookies in Firefox.
Clear the cache in Firefox:Go to Tools > Options > Advanced > Cached Web Content > "Clear Now"
Delete cookies in Firefox:Go to Tools > Options > Privacy > Remove individual cookies > "Remove All"
Now restart the browser and try logging in to the forums again. Let us know if you're successful.
Hi Yann, thanks for the help. Needless to say, clearing the cache did indeed help. Thanks for the heads up and sorry for the possibly silly question!
Great! Glad you got it worked out.
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